Privacy Policy

0. General

This Privacy Policy outlines the practices and procedures followed by Rarotonga Airport Car Hire (“we,” “us,” or “our”) regarding the collection, use, storage, and disclosure of personal information when you visit and interact with our website or use our services. We are committed to protecting your privacy and ensuring the security of the information you provide to us. By accessing our website or using our services, you consent to the terms and practices described in this Privacy Policy.

1. Information we collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, address, email address, phone number, driver’s license information, and payment details when you make a reservation or use our services. We may also collect additional information about you, such as your preferences and feedback, to enhance your experience with us.

1.2 Non-Personal Information: We may collect non-personal information, including but not limited to your IP address, browser type, operating system, and the pages you visit on our website. This information is collected to improve our website and services, as well as to analyze trends and track user behavior.

2. Use of Information

2.1 Personal Information: We may use your personal information to:

  • Process your reservations and provide the requested services.
  • Communicate with you regarding your reservations, inquiries, or feedback.
  • Send you important updates, offers, promotions, and newsletters, with your consent.
  • Improve our website, services, and customer support.
  • Comply with legal obligations.

 

2.2 Non-Personal Information: We may use non-personal information for statistical purposes, to analyze trends, administer our website, and improve our services. This information may be aggregated and anonymized for these purposes.

3. Information Sharing and Disclosure

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing our services, such as processing payments, managing reservations, analyzing data, and conducting customer satisfaction surveys. These service providers are obligated to protect your information and use it only for the purposes specified by us.

3.2 Legal Requirements: We may disclose your personal information if required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or that of our customers or the public.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

6. Children’s Privacy

Our website and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected personal information from a child, please contact us, and we will promptly take appropriate measures to delete such information.

7. Your Choices

You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the contact details provided below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated Privacy Policy will be posted on our website, and the “Effective Date” at the top of the policy will be revised accordingly. We encourage you to review this Privacy Policy periodically.

Please note that this privacy policy applies only to the information collected by our website and does not cover any offline or third-party interactions.

Thank you for taking the time to review our Privacy Policy.